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Customer Experience

Appointment Booking

Let customers request a time onlineAdd a booking widget to your website so customers can pick an available time and describe the problem. Each booking creates a pre-filled intake ticket.

Pro plan and upCompare plans

RepairOps public booking page where a customer picks a repair service, with visit length and price, before choosing a date and time.
RepairOps demo shop with sample data.

Why it matters

What it helps your shop do

Availability rules

Set business hours and block out holidays and other closures.

Pre-filled intake

Bookings arrive as intake tickets with the customer's details and issue.

Drop-in widget

Embed the booking widget on your website with a short snippet.

How it works

Step by step

  1. Customer picks a time

    They choose an available slot and describe the issue.

  2. A ticket is created

    RepairOps creates a pre-filled intake ticket for the appointment.

  3. Confirmations and reminders

    Customers get email or text confirmations and reminders before the appointment.

RepairOps appointments calendar for the week, with completed, confirmed, and requested repair appointments by day.
RepairOps demo shop with sample data.

Learn more

From the blog

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Now onboarding beta shops

Try Appointment Booking in your shop.

RepairOps is onboarding repair shops in small batches. Join the beta and we'll be in touch when a spot opens.

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