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Workflow & Tickets

Kanban Board

See your whole shop floor at a glanceDrag tickets between board columns, set work-in-progress limits, and keep technicians focused on what's next. The board updates live for everyone in the shop.

Starter plan and upCompare plans

RepairOps Kanban board with repair tickets in intake, triage, diagnostics, approval, repair, and output columns.
RepairOps demo shop with sample data.

Why it matters

What it helps your shop do

Drag and drop

Move tickets between stages; changes show up in real time on every screen.

Work-in-progress limits

Set a limit for each column so a stage doesn't quietly pile up.

The board on your shop TV

Show a read-only board on a shop floor display, with overdue tickets highlighted (Pro plan and up).

How it works

Step by step

  1. Set up your columns

    Start from the default board, adjust the columns, or bring over your PC Repair Tracker status board.

  2. Work the board

    Drag tickets forward as work happens. Technicians see a board suited to their role and their own queue.

  3. Watch the flow

    Tickets move from intake to output as repairs pass QC and go back to customers.

RepairOps ticket list with ticket numbers, customers, devices, statuses, priorities, and technicians.
RepairOps demo shop with sample data.

Learn more

From the blog

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How AI Is Changing the Repair Industry

AI isn't replacing repair technicians — it's making them faster, more accurate, and more productive. Here's how AI is transforming repair shop operations in 2026.

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A Practical Guide to AI for Repair Shops

No hype, no jargon — a straightforward guide to how AI actually works in repair shops, what BYOK means, and how to get started without breaking the bank.

Now onboarding beta shops

Try Kanban Board in your shop.

RepairOps is onboarding repair shops in small batches. Join the beta and we'll be in touch when a spot opens.

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